Helpful Tips
How to read your meter:
Step 1: Find your meter box, which is typically located in the front of the property near the street. Carefully remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
Step 2: Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter there is a large dial and a display of numbers. Read the number display from left to right. Be sure to include the stationary zero, this is your meter reading.
Check for household leaks:
Check all waterline connections, toilets and faucets regularly. Leaking toilets and faucets can be the biggest water waste in your home.
Know where your master shutoff valve is located. It'll save time and money if pipes burst.
Check for underground leaks:
Step 1. Turn off all water inside and outside of your home so that no water is being used.
Step 2. Take the lid off the meter box and lift the protective cover.
Watch the meter. Your meter will have a triangular or round disc that is commonly called a “leak indicator.”
Private leaks are the customers responsiblity!
All customers need to have a private cut off valve for their main line from the water meter.
In emergencies the meter shut off valve (anglehead), pictured below, can be used to shut off the main water supply.
To turn water off the valve should be turned clockwise1/4 turn lining up the circle wings.
Tips to keep pipes from freezing:
1. Make sure that you have insulation on all of your piping.
If you have pipes that are exposed to the outside temperatures, take special care to make sure that they are fully insulated and disconnect all hoses.
2. Turn on the taps (hot and cold water) to let a little bit of water trickle out when it gets especially cold outside.
3. Leave the cabinet doors under the sinks open so that the room air can warm the pipes.
4. Place insulation such as a rug or blanket inside your meter box to protect your water meter from freezing.
Water Conservation Tips
Conserve Water Inside Your Home
- Fix leaks on faucets, sinks and toilets
- Take short showers instead of baths
- Turn off water while brushing teeth or shaving
- Install low-flow showerheads and toilets; water effecient dishwashers and washing machines.
- Wash dishes by hand instead of using a dishwasher (fill one side of sink with soapy water for washing and the other with clear water for rinsing)
- If using a dishwasher, make sure you have a full load
- Keep a container of cold water in the refrigerator instead of waiting for water to cool from faucet
- Fill sink half-way to rinse vegetables and fruit instead of rinsing one at a time under running water
- When washing clothes, make sure you have a full load; if not, select the correct water level
- When cleaning or emptying a fish tank, use the old water to water plants or for on the lawn
Conserve Water Outside Your Home
- Swimming pools should be covered when not in use so water does not evaporate
- Avoid installing ornamental water features unless they use recycled water
- Check sprinkler systems and timing devices regularly to be sure they operate properly
- Avoid sprinklers that spray a fine mist; most mist evaporates before it reaches the lawn
- When using a sprinkler, be sure to adjust to water only where needed
- When watering; set a timer, saves from over watering
- Water lawn only when needed
- Water early in the morning or late at night
- Never water when it is windy; this causes water to evaporate and dry quicker
- Use drip irrigation for shrubs and flower beds
- Water hoses should have a trigger nozzle on them
- Use mulch around trees, plants and gardens to hold in moisture
- Plant native or drought-tolerant grasses, ground covers, shrubs and trees
- Apply as little fertilizer to your lawn as possible
- Save rain water to water plants
- Instead of washing your driveway and sidewalks, sweep or use a blower
- After washing your vehicle, use left over water for plants or the lawn